LIGHTFEATHER IO LLC
Senior ServiceNow Engineer
United States · Senior · Full-time
No sponsorship$90k-$115kDetected 4 days ago
JavaScriptAngularHTMLCSSAzureRESTCybersecurityAgileJiraStakeholder ManagementLeadershipCommunicationProblem SolvingMentoring
About the role
- LightFeather is an Equal Opportunity Employer.
Responsibilities
- Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
- Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
- Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
- Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
- Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
- Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
- Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.
- Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
- Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
- Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
Requirements
- Conflict resolution expertise to mitigate risks and ensure project success.
- U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance
Nice to have
- Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
- Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
- Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.
Skills
- Active DHS Public Trust clearance or higher.
- 6+ years of hands-on experience with ServiceNow platform development and administration.
- ServiceNow Certified System Administrator (CSA).
- Strong expertise in ServiceNow App Engine and custom application development.
- Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
- Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
- Experience working in Agile environments with tools like Jira or Azure DevOps.
- Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
- Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
- Strong leadership and mentoring skills, with experience managing development teams.
- Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
- Excellent stakeholder management, communication, and presentation skills.
Compensation
- $90,000-$115,000 annually, based on experience
Visa & Work Authorization
- citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance
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This listing is sourced directly from LIGHTFEATHER IO LLC's careers page and normalized into a canonical job model.