Clayton Homes

Solutions Administrator I

Maryville, TN · Junior

Sponsorship not specifiedDetected 6 days ago

Project ManagementJiraERPResearchProblem SolvingMicrosoft Office

About the role

The Solutions Administrator is an entry level role that typically shares responsibility for maintaining and supporting Software-as-a-Service (SaaS) solutions that are used internally and externally.
Our Solution Admin Team is the backbone of ERP Tech, ensuring seamless operations and optimal performance across enterprise systems.

on these systems include administration and provisioning for projects and repositories, operations and support, maintenance and research and development to ensure continual innovation of the platform.
Will be a supporting member of a team that provides operations and support, system maintenance and research to ensure continual innovation and predictable operations of the solution
Manage Service Requests/Tickets for the platform, including opening, monitoring, escalation and closing.
(requirements gathering, design, development, deployment, training, and measuring effectiveness.)

Ability to translate stakeholder requirements into technical specifications that can be used for development and break down technical complexities so that they can be easily understood by business units and end users.

Experience in Oracle financial technologies such as Fusion, EPM, or EBS preferred, but not required.
Experience in JIRA preferred, but not required.

This Solutions Administrator will be supporting Oracle Fusion and associated technologies.
Strong analytical, problem solving and project management skills.

Quarterly profit share bonus program.
Onsite gym with variety of classes, wellness, professional and personal development programs and much more!

Will be responsible for basic system configurations of one or more solutions
May or may not be responsible for environment management, including communicating around outages, downtime, access, and availability
May be responsible for user license compliance and user provisioning
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups (for example).
Monitor monthly and quarterly patch release notes for impacts to Clayton's system and related systems.
Create, change, and delete user accounts per request.
Coordinate Release Management activities.
Experience in project management, group facilitation, data gathering, and phases of software life cycle.
Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

This listing is sourced directly from Clayton Homes's careers page and normalized into a canonical job model.