Scottish Rite for Children
Scheduling Specialist
Dallas, TX
Sponsorship not specifiedDetected 22 days ago
ComplianceOutbound SalesHIPAAEpicPatient CareCommunication
About the role
- Our patients are our number one priority!
- We're committed to giving children back their childhood!
Responsibilities
- Performs scheduling and registration process for appointments within the ambulatory setting
- Performs check-in and check-out for patient visits
- Performs patient intake/referral process
- Performs scheduling of new and/or follow-up patient visits, including, but not limited to diagnostic and ancillary appointments (as needed)
- Performs scheduling and pre-registration process for appointments within the ambulatory setting, including, but not limited to confirming, cancelling, and rescheduling appointments, as needed
- Performs patient intake/referral process; appropriately scheduling appointments according to scheduling algorithm/protocols
- Performs scheduling of new and/or follow-up patient visits, including, but not limited to diagnostic and ancillary appointments (as needed); may require coordination with clinical team
- Maintains and distributes incoming departmental faxes
- Maintains and acts on individual email and Inbasket pools and messages
- Maintains scheduling, registration, and referral work queues in Epic
Requirements
- High school diploma or equivalent required
- An Individual in this position will be required to lift or carry weight in this group: Up to 10lbs
Nice to have
- Minimum 2-year relevant experience preferred
- Strong written and verbal communication skills preferred
- Strong organizational and interpersonal skills preferred
Benefits
- Obtain accurate collection of patient demographics, insurance coverage, and other relevant information
- Maintains patient information and documentation in electronic medical record
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