DH Pace
Area Administrative Operations Manager
Atlanta GA · Contract
Sponsorship not specifiedDetected 1 day ago
CRMExcelOperations ManagementProcess ImprovementERPCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft OfficeInternal Audit
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16Unrated
Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Additionally, the Area Administrative Operations Manager works directly with and alongside Regional/District Administration Managers, Area Administration Business Specialists, and other Administrative Managers, and their teams of administrative associates.
Responsibilities
- Oversee, manage and continually evaluate back-office administration functions, workflow, and productivity, which include, but are not limited to: Customer Service, Sales Order Entry, Contracts, Billing and Invoicing
- Supervise and mentor direct reports, providing guidance to ensure accuracy, timeliness, and high-quality support and consistently provide constructive feedback
- Train and develop team members to foster growth, consistency, and efficiency
- Lead team meetings, support and participate in recruiting, interviewing, hiring and onboarding all levels of administrative and customer service personnel to include evaluating new hires during training phase and setting clear expectations for performance
Requirements
- Must be willing to travel 25% - 40% to SE Area Offices
- Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
- Must have a good driving record.
- Technical proficiency: Microsoft Office Suite is a must to include proficiency with Excel
- ERP and CRM system experience is also very important, as is experience with BI Reports and Dashboard and knowledge of ERP systems as well as some degree of familiarity with AI.
- Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
- Business degree preferred with minimum five (5) years of Administrative Management / Administration Operations Management / Multi-Branch Administration Management coupled with a minimum of five (5) years of administrative office experience with direct experience and knowledge of: Managing Administrative Staff and Managers, Reporting, C/S, Sales Order Entry, Contracts, billing, invoicing, and auditing. Minimum requirement is a High School Diploma or equivalent coupled with a minimum of ten (10) years of management experience.
- Must be willing to travel 25%
- 40% to SE Area Offices; onsite visits at least quarterly to larger offices and twice/year to smaller offices with more frequent visits to underperforming offices and when business necessitates such as for onboarding following acquisitions and to assist with implementations.
- Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. Must have a good driving record.
- Successful candidate will have excellent communication and customer relation skills, high sense of urgency with exceptional problem-solving skills and a keen sense for details.
Nice to have
- is a High School Diploma or equivalent coupled with a minimum of ten (10) years of management experience.
Compensation
- Promote and participate in activities supporting team building, health and wellness, volunteering in our community, and manage annual dinner event processes to control costs and success
- The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States.
- Competitive compensation with annual performance reviews
Benefits
- Comprehensive medical, dental, and vision coverage - available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
Company info
- The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products.
Equal opportunity
- Employer/Protected Veterans/Individuals with Disabilities
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
- DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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This listing is sourced directly from DH Pace's careers page and normalized into a canonical job model.