BCforward
Technical Support Specialist
Golden Valley, MN, United States · Contract
Sponsorship not specifiedDetected 3427 days ago
Customer SupportProblem SolvingMicrosoft Office
About the role
- BCforward began as an IT business solutions and staffing firm.
- BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico.
- This position is critical to the growth of business for Honeywell and the individual filling this role must go above and beyond to help differentiate Honeywell from its competition.
Responsibilities
- Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
- Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
- Technical Support Specialist
Requirements
- Minimum 2 year technical experience and/or technical degree
- Minimum 2 year technical experience and/or technical degree *** High School diploma or GED required
Nice to have
- Technical or bachelors degree preferred, HVAC experience a plus, Experience troubleshooting Internet Service Provider
- Equipment Wireless Networking experience.
- Electrical experience or degree preferred
- Supporting the Thermostat group
- Need to have a technical aptitude.
- Technical or bachelor's degree preferred
- Electrical degree or experience preferred
- Experience troubleshooting Internet Service Provider equipment
Company info
- Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization.
- We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.
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This listing is sourced directly from BCforward's careers page and normalized into a canonical job model.