BCforward

BCforward

Technical Support Specialist

Golden Valley, MN, United States · Contract

Sponsorship not specifiedDetected 3427 days ago
Customer SupportProblem SolvingMicrosoft Office

About the role

  • BCforward began as an IT business solutions and staffing firm.
  • BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico.
  • This position is critical to the growth of business for Honeywell and the individual filling this role must go above and beyond to help differentiate Honeywell from its competition.

Responsibilities

  • Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
  • Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
  • Technical Support Specialist

Requirements

  • Minimum 2 year technical experience and/or technical degree
  • Minimum 2 year technical experience and/or technical degree *** High School diploma or GED required

Nice to have

  • Technical or bachelors degree preferred, HVAC experience a plus, Experience troubleshooting Internet Service Provider
  • Equipment Wireless Networking experience.
  • Electrical experience or degree preferred
  • Supporting the Thermostat group
  • Need to have a technical aptitude.
  • Technical or bachelor's degree preferred
  • Electrical degree or experience preferred
  • Experience troubleshooting Internet Service Provider equipment

Company info

  • Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization.
  • We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.

This listing is sourced directly from BCforward's careers page and normalized into a canonical job model.