Arine
Client Success Executive
Remote (United States of America) · Director
Sponsorship not specifiedDetected 42 days ago
Machine LearningData ScienceProject ManagementAccount ManagementExcelPharmacy PracticeLeadershipCommunicationMicrosoft Office
About the role
- This position offers the opportunity to work with a collaborative team that is at the heart of where Arine has impact - with our clients and their members.
- You will have the opportunity to engage cross-functionally with both our clients and internal teams, as well as grow with our client success team as it evolves to enable the next phase of Arine's rapid growth.
- Arine is saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.
Responsibilities
- Create and oversee client-specific and organizational KPIs and operational metrics to ensure the quality of deliverables meets or exceeds client expectations and understand internal engagement and activity metrics underpinning that performance
- Build deep knowledge of each client's needs and goals, match those needs using Arine's platform and identify areas where additional capabilities could be deployed
- Represent the voice of the client and collaborate with the Product, Engineering and Delivery teams to monitor opportunities for new products and features as Arine grows its customer base
- Generate and document use cases, case studies, white papers, and other client success examples to build Arine brand awareness in conjunction with the marketing team
- Ability to lead a team to successfully drive a project to completion from strategy development through planning, execution and closure. Strong knowledge of and ability to set the strategic path and execute integrated project management processes
- Computer Skills: To perform this job successfully, an individual should have expertise in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Familiarity with project management
- Be the easy button - remove barriers, don't create them
Requirements
- ability to articulate client needs and to translate complex concepts into digestible and understandable messaging required
- Strong knowledge of and ability to set the strategic path and execute integrated project management processes
- Strong knowledge of medication therapy management, CMS quality measures, comprehensive medication management and optimization strategies highly desirable
- As a client-facing leader, you will be responsible for developing and executing the strategy required for Arine to deliver on our client's goals and objectives.
- Who You Are and What You Bring:
- We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.
Nice to have
- Undergraduate degree required
- Masters or commensurate experience preferred
- strong preference for
Skills
- Familiarity with project management
Compensation
- Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.
Benefits
- Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year.
- Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS).
- Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address.
- Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.
- Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today.
This listing is sourced directly from Arine's careers page and normalized into a canonical job model.