Too Good To Go
CX Specialist (French & English speaker)
Toronto, Ontario, Canada
Sponsorship not specifiedDetected 1 day ago
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25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- More than 1/3 of all food produced in the world is wasted.
- And that has a huge impact on the health of our planet.
- 10% of greenhouse gas emissions come from food waste and loss.
Responsibilities
- A rare opportunity to work in a social impact company (and certified B Corp) where you can use your commercial skills to drive positive change
- The experience of being part of an international company with over 1350 enthusiastic and highly talented teammates across 20 countries - always ready to share knowledge and support!
- Being the main point of contact for our users and partners ensuring they receive outstanding customer service by answering inquiries through email, chat and phone
- Help build and implement processes to encourage, inspire and empower our partners and consumers to adopt a more sustainable lifestyle, using Too Good To Go
Requirements
- Full written and verbal proficiency in French and English to communicate with users and partners across Canada.
Compensation
- The Salary Band for this role is 48k - 50k CAD per annum and this job posting is for an existing vacancy.
Benefits
- A strong team culture where learning together is encouraged and successes are celebrated together
- Inclusive benefits with flexible working hours and generous vacation and wellness policies
Company info
- At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.
- We are a certified B Corporation with a mission to empower everyone to take action against food waste.
- We are incredibly proud of this, but there's still a lot more we want to achieve.
- Being a brand ambassador in all your communications with our customers as you encourage, inspire, and empower our customers towards more sustainable behaviour
- Understand and communicate our customers' needs and motivations to our internal teams locally and globally
Equal opportunity
- equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need.
- If you need reasonable accommodation at any point in the application or interview process, please let us know.
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This listing is sourced directly from Too Good To Go's careers page and normalized into a canonical job model.