Seven Counties
Access Coordinator - Remote for residents of Greater Louisville area
Louisville, Kentucky · Part-time
Sponsorship not specifiedDetected 16 days ago
CRMCustomer SupportCommunicationCollaboration
About the role
- COMPANY OR PERSONAL VEHICLE USAGE: No PHYS ICAL DEMANDS - Position has no unusual physical demands. - May involve modestly unpleasant situations such as offensive language from callers.
Responsibilities
- Performs o ther duties as assigned.
Requirements
- High School Diploma/ GED required.
- Proficien cy in word processing/data entry skills, general computer knowledge and associated skills are required.
Nice to have
- Bachelor's degree in P sychology, Social Services, Human Behavior Services or a related field of study preferred.
- High volume call center experience preferred.
- Crisis counseling experience preferred.
Compensation
- Adheres to all department and organization requirements as defined. (i.e.- completes annual trainings, a ttend s team meetings, in-service training, and other quality assurance training, etc.)
Benefits
- Determines client eligibility for services and verifies insurance coverage or provides information on sliding scale options when applicable.
- Promote s a departmental culture of cooperation and collaboration with other Seven Counties Services departments, community agencies, hospitals, mental health consumers, and the public at large.
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