TCP Software 1

TCP Software 1

Implementation Specialist I

San Angelo, Texas, United States

Work authorization requiredDetected 5 days ago
SQLAccountingProcess ImprovementCustomer SupportCommunicationProblem SolvingTime Management

About the role

  • TCP is committed to cultivating a diverse and inclusive team.
  • Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey!
  • For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.

Responsibilities

  • Lead and execute multiple complex implementation projects, including large-scale projects.
  • Manage project timelines, budgets, and deliverables while coordinating activities across multiple stakeholders.
  • Communicate effectively across internal departments and external third-party vendors to drive project success.
  • Maintain accurate project documentation, including customer records, task statuses, and progress reports.
  • Continuously enhance product knowledge and industry expertise to support customer needs effectively.
  • Contribute to process improvement initiatives and best practices to optimize implementation efficiency.
  • Provides support in people development.

Requirements

  • Must be able to lift up to 15 pounds at times.

Nice to have

  • Bachelor's degree in MIS, Computer Science, Business, or a related field (preferred).
  • Excellent communication and customer service skills, with the ability to engage with executive stakeholders.
  • 2-4 years of experience in software implementation, with a focus on complex or large-scale projects.
  • Software life cycle knowledge Aptitude to quickly become a TCP systems expert.
  • Advanced problem-solving and analytical skills, with a proactive approach to identifying and resolving challenges.
  • Experience in managing multiple projects with competing priorities and deadlines.
  • Strong technical acumen, with experience in system integrations, database structures, and technical troubleshooting.
  • Experience with accounting, payroll, or workforce management systems (preferred).

Benefits

  • For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions.

Company info

  • Serve as the primary point of contact for customers, managing expectations, addressing concerns, and ensuring successful outcomes.

Visa & Work Authorization

  • However, we are not able to sponsor visas for this role.

This listing is sourced directly from TCP Software 1's careers page and normalized into a canonical job model.