TCP Software 1
Implementation Specialist I
San Angelo, Texas, United States
Work authorization requiredDetected 5 days ago
SQLAccountingProcess ImprovementCustomer SupportCommunicationProblem SolvingTime Management
About the role
- TCP is committed to cultivating a diverse and inclusive team.
- Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey!
- For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
Responsibilities
- Lead and execute multiple complex implementation projects, including large-scale projects.
- Manage project timelines, budgets, and deliverables while coordinating activities across multiple stakeholders.
- Communicate effectively across internal departments and external third-party vendors to drive project success.
- Maintain accurate project documentation, including customer records, task statuses, and progress reports.
- Continuously enhance product knowledge and industry expertise to support customer needs effectively.
- Contribute to process improvement initiatives and best practices to optimize implementation efficiency.
- Provides support in people development.
Requirements
- Must be able to lift up to 15 pounds at times.
Nice to have
- Bachelor's degree in MIS, Computer Science, Business, or a related field (preferred).
- Excellent communication and customer service skills, with the ability to engage with executive stakeholders.
- 2-4 years of experience in software implementation, with a focus on complex or large-scale projects.
- Software life cycle knowledge Aptitude to quickly become a TCP systems expert.
- Advanced problem-solving and analytical skills, with a proactive approach to identifying and resolving challenges.
- Experience in managing multiple projects with competing priorities and deadlines.
- Strong technical acumen, with experience in system integrations, database structures, and technical troubleshooting.
- Experience with accounting, payroll, or workforce management systems (preferred).
Benefits
- For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions.
Company info
- Serve as the primary point of contact for customers, managing expectations, addressing concerns, and ensuring successful outcomes.
Visa & Work Authorization
- However, we are not able to sponsor visas for this role.
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This listing is sourced directly from TCP Software 1's careers page and normalized into a canonical job model.