Sonesta International Hotels Corporation
Operations Manager
Sonesta ES Suites Anaheim, CA
Sponsorship not specifiedDetected 4 hours ago
BudgetingHRPerformance ManagementCustomer SupportEpicCommunicationProblem SolvingMicrosoft Office
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The 8th largest hotel company in the U.S.-and growing fast.
- An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised makes us everywhere you want to be.
- Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ in eight countries and counting.
Responsibilities
- Deliver on the promise of Sonesta Service in all interactions with guests and clients.
- Manage according to the
- Manage the front office and reservation functions to ensure the delivery of superior guest services, the security
- Responsible to manage all approvals, billing, and collections of hotel's Accounts Receivables.
- Manage all housekeeping and laundry functions to ensure compliance with quality and brand standards in all
- Establish, implement, and inspect that procedures to ensure all guest rooms and public areas
- Provide regular direction and manage hotel operations to establish and implement procedures to ensure routine
- Manage both the daily execution of the breakfast, evening social and the pour food and beverage operation, to
- Ensure the proper process is in place to manage and report on department expenses.
Requirements
- Ability to speak, read, and write fluent English
- Ability to prioritize and organize work assignments.
- Ability to travel including some overnight travel is required.
- Valid driver's license required.
Nice to have
- Bachelor's degree in Hotel Administration, Business Administration or related field preferred.
- Two years of previous supervisory experience preferred.
- Previous background from the extended stay industry preferred.
- Experience with Microsoft Office and Opera systems preferred.
Compensation
- Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Benefits
- Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
- We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
Equal opportunity
- equal opportunity employer.
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