The Pod Group

The Pod Group

Intake Worker

Peel Region, Ontario, Canada · Full-time

Sponsorship not specifiedDetected 3 days ago
RecruitingCommunicationCollaborationProblem SolvingPublic Speaking

About the role

  • Are you passionate about supporting youth homelessness and mental health?
  • The Pod Group is partnering with this organization to place a resourceful, compassionate, and hands-on individual to fulfill the role of an Intake Worker.
  • Provide timely response to inquiries and referrals by telephone, email, in person and through designated referral systems.

Responsibilities

  • COMPASSIONATE ● RESOURCEFUL ● COLLABORATIVE ● ORGANIZED ● CLIENT-CENTRED OVERVIEW A growing, community-based organization that provides shelter and outreach support for homeless youth in Peel Region.
  • Provide consistent, accurate, relevant, and timely information in all communications and data sets to support and inform decision-making.
  • Document the youth's immediate shelter and housing needs, including where the youth stayed previously and where they may be able to safely stay that evening.

Requirements

  • Maintain accurate call logs and wait lists, as required.
  • Screening, Assessment and Service Planning Initiate the Diversion Assessment process for youth seeking shelter, and gather initial information about the caller, as required per intake and triage protocol.

This listing is sourced directly from The Pod Group's careers page and normalized into a canonical job model.