Rsm
Management Consulting Supervisor, Front Office Transformation
Toronto
Sponsorship not specified$79k-$127kDetected 1 hour ago
Stakeholder ManagementHubSpotSalesforceCRMSalesProcess ImprovementCustomer SuccessCommunication
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odds of building a lasting career here
26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.
- You'll find an environment that inspires and empowers you to thrive both personally and professionally.
- There's no one like you and that's why there's nowhere like RSM.
Responsibilities
- Lead workstreams within front office transformation projects, including current-state assessment, future-state design, process improvement, and implementation readiness.
- Facilitate client workshops, stakeholder interviews, and working sessions to gather requirements, validate findings, and align on recommended solutions.
- Develop client-ready deliverables, including process maps, operating model recommendations, roadmaps, business cases, status updates, and executive summaries.
- Support transformation initiatives across areas such as lead-to-cash, CRM transformation, revenue operations, customer lifecycle management, sales enablement, customer success, and service operations.
- Partner with functional and technical teams to ensure business requirements are clearly documented and aligned to intended outcomes.
- Contribute to proposal support, solution development, reusable assets, and practice growth initiatives as needed.
- Lead-to-Cash Transformation
- Commercial Operating Model Design
Requirements
- 5+ years of consulting, business transformation, operations improvement, revenue operations, commercial strategy, CRM, customer success, or related front office experience.
- Strong understanding of front office business functions such as sales, marketing, customer success, service, revenue operations, and commercial operations.
- Experience managing deliverables, priorities, timelines, risks, and project team coordination in a client service environment.
- Ability to coach junior team members and review deliverables for accuracy, clarity, and quality.
- Bachelor's degree in business, management, technology, operations, or a related field.
- Ability to travel up to 50% of the time
Nice to have
- Experience with CRM, sales enablement, CPQ, revenue intelligence, service, or customer success platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, ServiceNow, or similar tools.
- Technology, software, SaaS, recurring revenue, or high-growth business model experience.
- Experience supporting RFPs, proposals, pursuit materials, or go-to-market offerings.
- Familiarity with AI-enabled productivity tools, automation
- RSM does not tolerate discrimination and/or harassment based on race
- sincerely held religious beliefs, practices or observances
- sex (including pregnancy or disabilities related to nursing)
- gender (including gender identity and/or gender expression)
Compensation
- Range: $79,000 - $126,500
Benefits
- Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Company info
- We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
- We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.
Visa & Work Authorization
- ession); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic
This listing is sourced directly from Rsm's careers page and normalized into a canonical job model.