Maven AGI

Maven AGI

Group Product Manager, Voice Agent

Boston

Sponsorship not specifiedDetected 9 days ago
LLMsAgentic AIProduct ManagementProduct StrategyHubSpotSalesVoIPLeadershipProblem Solving

About the role

  • Maven AGI is an enterprise https://www.mavenagi.com/ AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service.
  • Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes.
  • Voice is our fastest-growing modality and the most technically demanding product line in the company.

Responsibilities

  • With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today's cost.
  • P&L for Voice, with a revenue target you own and defend to the exec team.
  • Hiring, developing, and managing a team of PMs across the Voice line. You'll build the org as the product scales.
  • You own a P&L and a team, not a backlog. Voice is a business inside Maven, and you run it.
  • You know when to move fast and when to build for durability, and you've made both calls under pressure.
  • You extract requirements from messy customer and executive conversations and translate them into strategy and specs your team can build against.

Requirements

  • 8-12+ years of product management experience, with meaningful time leading PM teams.
  • Deep voice or telephony domain expertise.
  • Direct experience with telephony platforms (Twilio, LiveKit, Vonage, or comparable) and contact-center systems (Genesys, Five9, NICE, Amazon Connect).
  • You know how product decisions connect to enterprise sales cycles and how to defend a plan when the numbers get hard.

Compensation

  • Competitive total compensation including base salary, bonus, comprehensive benefits, and equity in a well-funded, high-growth AI company. Comp band to be finalized based on experience.

Benefits

  • You can hold your own with a CTO, sell the vision to a Fortune 500 buyer, and coach a junior PM through their first PRD, sometimes on the same day.

Company info

  • slow and painful for customers, and expensive and human capital intensive for companies.
  • We are building Maven to deliver better, cheaper support, for both end users and agents.
  • Cross-functional leadership with engineering, GTM, design, and customer success. Voice touches every part of the company.

This listing is sourced directly from Maven AGI's careers page and normalized into a canonical job model.