Alliedmaker
Client Experience Manager
Tribeca, New York & Glen Cove, New York · Senior
Sponsorship not specified$100k-$125kDetected 50 days ago
CadenceLeadershipCommunication
About the role
- This is a senior individual contributor role.
- You will be the person our most important clients hear from.
- That means handling complex, long-cycle relationships across architects, interior designers, developers, and private clients working on significant projects.
Responsibilities
- Tracking orders, anticipating needs, navigating custom specifications, and always responding with the clarity and authority that builds trust over time.
- You'll represent the product in person and in writing, to some of the most discerning clients in design.
- You'll manage multiple active client relationships at once: understanding each client's preferences, their order cadence, and how they like to communicate.
- We're building the place to do it.
Requirements
- 5+ years in a senior client-facing role.
- You write with precision and authority, and you know how to read what a client needs.
- Comfort working directly with founders and senior leadership in a fast-moving environment.
Skills
- Every fixture is made in New York, by hand.
Compensation
- $100,000 - $125,000 USD
- Composure and professionalism at the highest level. You've handled VIP clients and know what that actually requires.
- Strong follow-through and organizational discipline. Nothing slips.
- Comfort working directly with founders and senior leadership in a fast-moving environment.
- A senior role with real scope, working on projects that matter and clients who expect the best
- Direct access to founders; your work will be seen and valued
Benefits
- You've spent years learning how to take care of people at the highest level.
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This listing is sourced directly from Alliedmaker's careers page and normalized into a canonical job model.