Uber Freight
Account Manager
Rogers, AR 72758, United States · Full-time
Sponsorship not specifiedDetected 6 days ago
SalesLogisticsCustomer SupportCommunicationTransportation Management
About the role
- Responsible for understanding current market trends, to successfully offer pricing to customers' requests for quotes
- Notify Shipper and/or Receiver of shipment status and reschedule pick-up/delivery appointments when necessary
- Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors
Responsibilities
- Establish and maintain effective relationships with customer contacts, including shippers and receivers, through professional and timely communications and inquiry responses
- Maintain current customer rates in the Transportation Management System and up-to-date Fuel Surcharge by Customer
- Manage shipment level interaction with client customer service and Uber Freight logistics support to handle day to day activities such as tracking, tracing and communications
- They are expected to develop and maintain customer relationships, while achieving company defined operational metrics.
Requirements
- Minimum 2 years customer service experience or completed college degree
- Some travel may be required
Nice to have
- Bachelor's degree in related field
- 3 years of Logistics experience
- Knowledge of Google Tools and Transportation Management Systems
- About Uber Freight
- Uber Freight helps companies move goods more reliably and efficiently.
- We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions.
- Learn more at www.uberfreight.com.
- Uber Freight is committed to protecting the privacy of our candidates.
Compensation
- Salary Type: Salary
Company info
- The Account Manager II is responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers.
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This listing is sourced directly from Uber Freight's careers page and normalized into a canonical job model.