Uber Freight

Uber Freight

Account Manager

Rogers, AR 72758, United States · Full-time

Sponsorship not specifiedDetected 6 days ago
SalesLogisticsCustomer SupportCommunicationTransportation Management

About the role

  • Responsible for understanding current market trends, to successfully offer pricing to customers' requests for quotes
  • Notify Shipper and/or Receiver of shipment status and reschedule pick-up/delivery appointments when necessary
  • Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors

Responsibilities

  • Establish and maintain effective relationships with customer contacts, including shippers and receivers, through professional and timely communications and inquiry responses
  • Maintain current customer rates in the Transportation Management System and up-to-date Fuel Surcharge by Customer
  • Manage shipment level interaction with client customer service and Uber Freight logistics support to handle day to day activities such as tracking, tracing and communications
  • They are expected to develop and maintain customer relationships, while achieving company defined operational metrics.

Requirements

  • Minimum 2 years customer service experience or completed college degree
  • Some travel may be required

Nice to have

  • Bachelor's degree in related field
  • 3 years of Logistics experience
  • Knowledge of Google Tools and Transportation Management Systems
  • About Uber Freight
  • Uber Freight helps companies move goods more reliably and efficiently.
  • We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions.
  • Learn more at www.uberfreight.com.
  • Uber Freight is committed to protecting the privacy of our candidates.

Compensation

  • Salary Type: Salary

Company info

  • The Account Manager II is responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers.

This listing is sourced directly from Uber Freight's careers page and normalized into a canonical job model.