UJET
AI Software Engineer
Los Angeles, CA, US
No sponsorship$150k-$165kDetected 28 days ago
TypeScriptPythonDistributed SystemsBackend DevelopmentSQLAWSGCPCloud PlatformsLLMsAgentic AICRM
About the role
- Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII).
- This is a high-impact role for someone who thrives in ambiguity, enjoys moving across the stack, and wants to turn cutting-edge model capabilities into real-world product experiences.
- You'll work across backend systems, AI services, product features, APIs, and infrastructure.
Responsibilities
- Build and own product and platform capabilities across Spiral and AXO, from early prototypes to production systems.
- Design and implement AI-powered workflows, agent capabilities, and backend services that are scalable, secure, and reliable.
- Develop high-performance APIs, async workers, and application logic in Python and TypeScript.
- Partner across engineering, product, and design to translate ambiguous product ideas into robust technical systems.
- Own infrastructure and deployment patterns on AWS/GCP, with a focus on reproducibility, observability, security, and cost efficiency.
- One day you might be building agent workflows in Python, the next shipping customer-facing features in TypeScript, improving evals and reliability, or designing systems that process large-scale conversational data securely and efficiently.
- someone who uses AI-assisted development naturally, understands how to build with and around LLMs, and cares about reliability, performance, and user impact as much as model quality.
Requirements
- Strong experience as a generalist engineer who can move fluidly between backend systems, frontend, AI services, APIs, and product development.
- Experience shipping AI agents, LLM-powered applications, or other production AI systems, including prompt and tool orchestration, evaluation, and cost/reliability tradeoffs.
- Experience with observability, evaluation frameworks, and production reliability for AI systems.
- Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.
Compensation
- Annual US Hiring Range: $150,000 - $165,000
Benefits
- Medical, dental, vision, 401(k) plan, wellness benefits, and more.
Company info
- UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
- Learn more at www.ujet.cx.
- Opportunity:
- We're looking for a AI Software Engineer to help build the next generation of UJET's AI products: Spiral and AXO. This is a high-impact role for someone who thrives in ambiguity, enjoys moving across the stack, and wants to turn cutting-edge model capabilities into real-world product experiences.
- UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach.
- We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency.
- UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights.
- Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
- We're looking for a AI Software Engineer to help build the next generation of UJET's AI products: Spiral and AXO.
- This role is ideal for an engineer who is deeply practical about AI: someone who uses AI-assisted development naturally, understands how to build with and around LLMs, and cares about reliability, performance, and user impact as much as model quality.
Visa & Work Authorization
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
This listing is sourced directly from UJET's careers page and normalized into a canonical job model.