Waymark
Community Health Worker - Cleveland, Ohio
Cleveland, Ohio · Staff+ · Contract
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About the role
- You will work to improve the health of patients from low- income communities, by connecting them with various providers and resources.
- You will be part of a care team that is multidisciplinary and includes licensed clinical social workers, pharmacists, and care coordinators.
Responsibilities
- Work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.).
- Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members.
- Navigate technology systems to document each patient encounter in detail and accurately.
- Support outreach to individuals eligible for Waymark support both in-person and by phone to establish a relationship and let them know about Waymark's services.
- Convenient options to support your commute needs.
- At Waymark, protecting our teams, community partners, and the patients we serve is core to our mission.
Requirements
- Sound judgment and the ability to quickly analyze situations.
- Ability to work with a diverse community in an empathetic, passionate and professional manner.
- Must be available to work a set schedule that includes at least one weekend day per week and one late-start shift per week.
- Travel required within the surrounding counties (up to 80%).
- Employment history and advance degree verification (when applicable) are included as part of the standard background check process.
Nice to have
- Long time resident of the Greater Cleveland area and knowledgeable of community resources.
- Experience conducting home visits and outreach.
- Experience working with managed care patients.
- Experience in customer- or client-service roles
- Knowledge of Greater Cleveland Medicaid populations.
- $22.38/hr - $25.42/hr
- Here's what you can expect:
- Incentive Program: Receive additional compensation through performance-based incentives that align with organizational goals and enhance patient outcomes.
Compensation
- In addition to salary, we offer a comprehensive benefits package.
Benefits
- Professional Development Stipend:
- A dedicated stipend supports professional development and growth.
- Waymark is committed to an inclusive workplace and will provide reasonable accommodations for medical conditions, disability, sincerely held religious beliefs, or as required by applicable law.
- Meet patients in the community, in the home, and in healthcare facilities (including hospitals) and conduct a needs assessment, including motivating patients to set and achieve health goals.
- Help patients with health-related social issues like homelessness, substance use and hunger.
- Manage relationships with the healthcare facility providers and partner with care delivery team (Pharmacists, Social workers, and Care Coordinators).
This listing is sourced directly from Waymark's careers page and normalized into a canonical job model.