Stord
IT Operations Specialist
LAS2 - Las Vegas, NV - W Cheyenne Ave
Sponsorship not specifiedDetected 6 days ago
PowerShellCybersecurityComplianceStakeholder ManagementSalesforceLogisticsProcurementLeadershipCommunicationMentoringAdaptability
About the role
- Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.
- Stord is rapidly growing and is on track to double our revenue in the next 18 months.
- Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Responsibilities
- Own IT operations for offices and warehouse environments, including networking, printers, scanners, and access control systems.
- Partner with Facilities and vendors on installs, upgrades, and infrastructure improvements.
- Partner with the Stord Networking team for Wi-fi, WLAN, and circuit troubleshooting
- Provide support for complex or escalated end-user issues across hardware, software, SaaS tools, and access management.
- Own ticket resolution end-to-end, including root cause analysis and long-term remediation.
Requirements
- 2-5 years of experience in IT operations, IT support, or a related technical role.
- Familiarity with various hardware devices such as computers, printers, scanners at scale.
- Strong expertise in macOS and Windows environments.
Nice to have
- Experience supporting warehouse, logistics, or multi-site environments.
- Experience with automation platforms or scripting (e.g., Powershell, APIs).
- Familiarity with compliance frameworks (e.g., SOC 2, ISO 27001).
Compensation
- Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Benefits
- Perform regular inventory audits, system health checks, and hardware maintenance
This listing is sourced directly from Stord's careers page and normalized into a canonical job model.