Cresta
Senior Forward Deployed Engineer (AI Agent)
Canada (Remote) · Senior · Full-time
Sponsorship not specifiedDetected 12 days ago
PythonGoAWSGCPAzureCloud PlatformsCI/CDDevOpsMachine LearningLLMsRAGAgentic AIA/B TestingProject ManagementLeadershipCommunicationProblem SolvingAdaptability
About the role
- As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges.
- In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform.
- This position requires strong engineering skills, adaptability, and customer engagement.
Responsibilities
- AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta's AI platform and tools.
- System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
- Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
- Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery.
- Provide a tight feedback loop to our product and engineering teams - identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
- Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
- Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.
Requirements
- Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code.
Nice to have
- Familiarity with AI/ML concepts.
- Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
- Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG).
- AI/ML Knowledge: Familiarity with AI/ML concepts.
- AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG).
Skills
- Proficiency in Python and Golang, with the ability to write clean, efficient code.
- Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
- Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
- Communication: Excellent communication and project management skills.
- Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
- Note on Our Hiring Process
Compensation
- for this position includes a base salary, equity, and a variety of benefits.
- Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
Benefits
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Lunch reimbursement for in-office employees
- PTO: 3 weeks in Canada
- Compensation for this position includes a base salary, equity, and a variety of benefits.
- Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Work from home office stipend to help you succeed in a remote environment
Company info
- Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
- At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers.
- Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
- Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
- What We're Looking For:
- We are actively hiring for this role in the US and Canada.
This listing is sourced directly from Cresta's careers page and normalized into a canonical job model.