Jobgether

Directeur.trice des opérations des services linguistiques

Canada

Sponsorship not specifiedDetected 1 day ago

ComplianceProject ManagementStakeholder ManagementLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft Office

About the role

This leadership role offers the opportunity to oversee a high-performing language services function within a dynamic and technology-driven environment.
You will play a key role in advancing automation, AI-powered translation solutions, and workflow optimization initiatives.

Opportunity to lead a strategic language services function within a large-scale organization.
Opportunity to drive innovation through automation, AI translation solutions, and technology transformation.
Lead and mentor a team of translation project management specialists and proofreaders, ensuring effective workload management, resource allocation, and team development.
Build and maintain a client-focused culture by strengthening relationships with internal partners and stakeholders.
Support digital transformation initiatives, including automation, AI-assisted translation, and workflow optimization.
Lead strategic initiatives and continuous improvement projects to enhance processes, tools, documentation, and service delivery.
Manage complex translation projects requiring creative technological solutions while coordinating with internal teams, technology partners, and external service providers.
Collaborate with technology vendors to ensure the performance, security, and usability of language service platforms.
Develop and deliver training sessions to help users maximize the value of translation tools, portals, and digital solutions.
Provide expert support and troubleshooting for technology-related issues affecting language operations.

The ideal candidate is an experienced language services professional with a strong background in translation operations, project management, technology adoption, and team leadership.
You should combine linguistic expertise with operational skills and a passion for innovation.
Bachelor's or master's degree in translation or a related field.
Minimum of 5 years of experience managing translation services, preferably in a corporate environment.
More than 7 years of experience managing translation projects.
At least 10 years of professional experience in the translation industry.
Native-level written and spoken proficiency in Canadian English and Canadian/French Quebec French.
Working knowledge of Latin American Spanish is considered an asset.
Strong expertise with computer-assisted translation (CAT) tools, translation management technologies, Microsoft Office, Adobe, Workfront, and related platforms.
Proven experience leading teams, coordinating resources, and managing multiple complex projects simultaneously.

The position combines people leadership, operational excellence, and innovation to improve the delivery of multilingual services.

Flexible work environment with occasional domestic travel requirements.
Oversee the full lifecycle of language services technology, including solution evaluation, implementation, integrations, upgrades, and retirement of tools.
Provide constructive feedback, encourage knowledge sharing, and promote continuous learning within the team.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?

This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.