Genuine Parts Company
Customer Service Representative
Orlando, FL, USA
Sponsorship not specifiedDetected 13 hours ago
Customer SupportCommunicationTime Management
About the role
- SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
- EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
- All company vehicles are subject to continuous video monitoring.
Responsibilities
- Builds customer relationships to drive repeat business by relating to the customer and
- drive process improvements.
Requirements
- It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required.
Nice to have
- LICENSES & CERTIFICATIONS: Excellent driving record preferred.
Skills
- Reliability, organization, and attention to detail required.
- Strong communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Moderate computer skills, including information processing, communicating internally and
- externally via email, using business systems and searching capabilities to find products
- on the internet.
- Product knowledge is preferred.
Company info
- Orders items to ensure appropriate inventory levels are maintained for customers.
Visa & Work Authorization
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information,
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This listing is sourced directly from Genuine Parts Company's careers page and normalized into a canonical job model.