Remitly

Technical Resilience & Crisis Manager

Seattle, Washington United States · Senior

Sponsorship not specified$128k-$160kDetected 30 days ago

Vendor ManagementCollaboration

About the role

Remitly's technical operations are subject to a constantly evolving array of regulatory and operational risks that threaten ours and our customers' ability to do business.
The role will report to the Governance & Controls Assurance Manager and will be based in Seattle, WA.
Coordinate with senior management in performing operational risk, resilience, and crisis management reviews and table top exercises.

You will design and test controls related to physical and technical resilience, build and run a multi-disciplinary crisis management practice, and advise the process of tuning risk mitigations, transfers, or acceptance in these areas.
You will operate independently with broad latitude to build and run your sub-programs while interacting with a broad spectrum of stakeholders across the enterprise.
Own crisis management for the Enterprise, assuring governance practices including decision making bodies, policies & standards, program structure, and maturity are managed.
Implement a plan to support in the prevention, elimination, or mitigation of operational risks related to resilience and crisis management, in line with the Company's risk appetite.
Partner with and advise First Line risk owning teams on remediation and prioritization.
Develop strong relationships with key internal stakeholders and business partners by working together to address issues/concerns in a timely manner.
This creates a consistent, meaningful overlap that supports team norms and business needs.

Knowledge of and experience with implementing industry-standard compliant Resilience and Crisis Management practices (i.e. EU DORA and ISO27001).

Experience in maturing the Controls and Management of a large customer-focused business, ideally within the financial services space.

Ensure resilience processes, workflows, and documentation match regulatory requirements and guidance on an ongoing basis.
Produce risk assessments which guide the purchase of business continuity and other forms of insurance.
Be responsible for the development of risk metrics and control indicators related to resilience and crisis management.
Report operational risk issues and decisions to senior management on a regular basis

The starting base salary range for this position is typically $128,000-$160,000.
In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan.
Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together.
Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week.
Managers also have the flexibility to set higher expectations based on their team's specific needs.
These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Remitly is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Bring a strong customer focus and drive to get things right for our customers.

This listing is sourced directly from Remitly's careers page and normalized into a canonical job model.