KnowBe4

National Channel Account Manager - SHI (Remote)

Austin, Texas

Sponsorship not specified$150k-$175kDetected 6 days ago

Agentic AISalesNegotiationForecastingCustomer SuccessLeadershipCommunicationCollaborationTime Management

About the role

KnowBe4 empowers the modern workforce to make smarter security decisions every day.
Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans.
This is our good-faith estimate of the date the application window is anticipated to close.

Build and maintain strong relationships with sellers, sales leadership, and executives across the SHI organization
Develop and execute joint strategic business plans with SHI, including agreed-upon sales, marketing, enablement, and certification goals
Create and execute custom partner events (lunch-and-learns, executive briefings, joint customer events) that generate demand and deal registrations
Take an active leadership role in incentive, SPIFF, and rebate programs: partner with the Partner Programs team - who design and administer these programs - to champion them within SHI, propose SHI-specific incentives, drive participation, and own the results and ROI
Drive deal registrations and partner-sourced pipeline; meet and exceed targets for partner-sourced pipeline and closed-won business
Drive alignment between regional KnowBe4 sales teams and their counterparts within SHI to ensure consistent field-level engagement and relationship building
Facilitate account mapping sessions between KnowBe4 sales teams and SHI sellers to create measurable channel-sourced pipeline
Coordinate and collaborate on joint marketing efforts with the channel marketing team, tying activities to business goals and measurable ROI
Drive SHI to the partner portal to utilize marketing campaigns and demand generation tools
Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship

Familiarity with standard concepts, practices and procedures within the IT Security field
Minimum 5 years of sales experience, Channel Sales required
Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
Strong understanding of partner ecosystems and channel sales, including national partner structures and segmentation
Experience working with large national partners (e.g., CDW, SHI, Insight, Connection) required; direct experience with SHI strongly preferred
Must reside in or be willing to relocate to the Austin, Texas metro area
Experience driving partner results through incentive, SPIFF, and rebate programs
Excellent verbal and written communication
Excellent presentation and training delivery skills
Excellent time management and organization skills
Strong collaborative and teamwork skills
Strong analytical, strategic mindset, and negotiation skills
Having a good understanding of customer needs and pain points and positioning the KnowBe4 proposition to that accordingly

Bachelor's Degree in a relevant field a plus
Experience working with large national partners (e.g., CDW, SHI, Insight, Connection) required
direct experience with SHI strongly preferred

Your success will be defined in business (annual growth and market share), breadth (positioning the full KnowBe4 platform), activation (demand generation activities that lead to deal registrations and enablement of sales), and brand awarene

KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment.
For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
An applicant assessment and background check may be part of your hiring procedure.

This listing is sourced directly from KnowBe4's careers page and normalized into a canonical job model.