Valon Tech

Narrative and Brand Lead (Staff/Director)

New York · Director

Sponsorship not specified$200k-$260kDetected 191 days ago

RESTAgentic AIBrand StrategyCadence5G/LTECommunication

About the role

Make the best builders in America understand that Valon is one of the most interesting places to work, and feel proud if they get in.
We turned a 0%-margin business into 60%+ margins while making it easier for families to pay their mortgages.
In May 2026 we sold the servicer, and now we license the OS behind it.

Work out how to explain Valon clearly: what we're building, why it's hard, and why a strong candidate should care.
Then build the material the rest of the company can reuse, including messaging for candidates and outside audiences, the specific stories and numbers that back it up, and clear answers to why people join.
we built and operate our own mortgage servicing business managing $110+ billion in loans.
This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

You can write in someone else's voice and make it sound like them.
You work across mediums yourself, and you can make complicated things clear without making them simplistic.
You've been the primary or founding brand or editorial voice somewhere, and you can point to results.
The background matters less than whether you can find the real story and make people care.
Staff IC to Director, probably 6 to 10 years in, and someone who has been the primary or founding voice somewhere rather than one writer on a large team.
Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

how the company comes across to the engineers, operators, designers, and other builders we most want to hire.
The job is equal parts strategy and writing, plus the judgment that connects them.
You figure out what Valon's story should be and who it's for, decide what's worth saying, then say it well in whatever medium fits.
This isn't employer branding in the usual sense.
You'll function as a high-impact IC https://www.elenaverna.com/p/ic-work-is-the-new-career-flex running a small newsroom inside the company.
Stripe made payments infrastructure feel like a generational mission.
Anduril made a space engineers were avoiding feel like the most important work around.
Valon's story is that big, and it's sitting there almost entirely untold.

Staff IC to Director, probably 6 to 10 years in, and someone who has been the primary or founding voice somewhere rather than one writer on a large team.
Comp is likely $200-260K, with room to adjust for the right person.
This role is based in New York City.
We use in-person time as a tool for speed, trust, and building a shared sense of what Valon's story is, which matters even more for a role this close to the founders and the rest of the company.
Expect to be in the NYC office regularly.
We don't manage this with rigid attendance rules; we trust you to use judgment about where the work gets done best, and to show up in person for the work that needs it.

Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
You should know the writers, podcasters, and newsletter authors who would find Valon genuinely interesting, build real relationships with them as humans, and pitch in a way that earns coverage rather than begs for it.

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans.
The results speak for themselves.
We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience.
Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era.
When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations.
You've been the primary or founding brand or editorial voice somewhere, and you can point to results. Engineers shared your work. Candidates applied because of it.
You're writing the playbook, not executing one. There's no template for this. Stripe figured it out their way. Anduril figured out theirs. We'll figure out ours, and you're the one figuring it out.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

This listing is sourced directly from Valon Tech's careers page and normalized into a canonical job model.