DoorDash Canada

Associate Manager, Consumer Retention Marketing, Canada Core Marketplace

Remote - Canada · Full-time

Sponsorship not specified$113k-$141kDetected 7 days ago

HTMLSQLData VisualizationA/B TestingSalesforceCRMLogisticsCadence

About the role

We are looking for a strategic, solution-oriented, and creative retention marketer to join the Canada Consumer Lifecycle Marketing team.
The ideal candidate is able to think big picture about the customer lifecycle in one moment and seamlessly transition into the details of campaign execution and reporting in the next.
Key areas of focus include: creating and maintaining campaign and workflow strategy for Canada Core MAU efforts, including offer, cadence, and audience testing

In this role, you will focus on launching and iterating on CRM programs that drive growth and retention for our core marketplace business in Canada.
Own Canada Core Marketplace lifecycle strategy - develop and execute CRM programs that drive engagement, retention, and resurrection for DoorDash's core Canadian customer base
Build end-to-end campaigns - manage audience segmentation, targeting, creative briefing, QA, launch, and post-campaign reporting within Braze
Partner cross-functionally - collaborate with Product, Analytics, Promo Strategy, Creative Studio, and Marketing Ops to deliver cohesive lifecycle programs
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.

4+ years of experience in CRM or lifecycle marketing
We're excited about you because you have…
Basic knowledge of SQL, HTML, and data visualization platforms (e.g. Tableau, Periscope)
Knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics
Extremely organized, dependable, self-motivated, and ability to multi-task
Bachelor's degree or equivalent experience

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Base salary is localized according to employee work location.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.
$113,000 - $141,000 CAD

That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.

DoorDash's Consumer Lifecycle Marketing team in Canada is responsible for building lasting relationships with our customers through personalized, scalable, cross-channel experiences that drive engagement and long-term value.
The Core Marketplace pod focuses on the heart of DoorDash's Canadian business - ensuring customers engage, retain, and return to the platform for food delivery and beyond.
Design and iterate on customer journeys - build trigger-based and always-on CRM programs that meet customers at key moments in their lifecycle (e.g. onboarding, re-engagement, win-back)

This listing is sourced directly from DoorDash Canada's careers page and normalized into a canonical job model.