Marshall
Patient Service Representative 1 - MMF Family Medicine - EDH
El Dorado Hills, CA
Sponsorship not specified$21k-$24kDetected 15 days ago
Customer SupportCommunication
About the role
- Serving as the first point of contact for patients, families, and
- external parties, this role requires excellent communication and customer service skills.
- include patient registration, scheduling, addressing billing inquiries, and managing phone calls.
Responsibilities
- position also provides daily clerical support to the clinic and may assist in orienting new staff or support
- The Patient Service Representative 1 offers administrative support to both patients and clinicians under
Nice to have
- Customer service experience preferred.
Skills
- Detail oriented.
- Effective interpersonal, communication, and organizational skills.
- Basic office equipment familiarity.
- Ability to work in a fast-paced environment with frequent interruptions.
- Maintaining a positive disposition at all times is required.
- Comfortable with regularly verifying and processing insurance eligibility and obtaining
- this information (e.g., ID.me for identity verification for VA insurance coordination).
Compensation
- Minimum Pay Range:
Benefits
- Education/Licensure/Certification:
- Basic medical terminology, insurance billing, and computer familiarity is preferred.
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