soft2bet
Head of Risk
New Jersey, United States · Full-time
Sponsorship not specifiedDetected 30 days ago
Customer SupportLeadershipCommunicationCollaboration
About the role
- *:first-child]:mt-0 [&_>*:last-child]:mb-0" data-renderer="lm"> Are you a Head of Risk who thrives on protecting the business, leading high-performing teams, and building strong risk, fraud, and KYC operations in a regulated environment?
- Soft2Bet is a platform provider delivering casino and sports betting brands. With a performance-first approach, the company combines strong product execution, localization and trusted local partnerships to drive sustainable growth across competitive regions, supported by a rigorous compliance culture and a focus on customer experience.
Responsibilities
- :first-child]:mt-0 [&_>*:last-child]:mb-0" data-renderer="lm"> Are you a Head of Risk who thrives on protecting the business, leading high-performing teams, and building strong risk, fraud, and KYC operations in a regulated environment?
- With a performance-first approach, the company combines strong product execution, localization and trusted local partnerships to drive sustainable growth across competitive regions, supported by a rigorous compliance culture and a focus on customer experience.
Nice to have
- Ensure timely and efficient processing of customer withdrawals, KYC documentation, and related procedures in alignment with SLA targets.
- Monitor daily SLAs and brand KPIs, and report findings to the Head of Operations.
- Proven experience leading Risk, Fraud, and KYC functions in a regulated industry, ideally within iGaming, sports betting, fintech, or payments.
- Strong understanding of fraud prevention strategies, rules engines, triggers, case workflows, and operational risk controls.
- Hands-on experience managing customer withdrawals, KYC reviews, and verification processes in high-volume environments.
- Familiarity with AML processes and the ability to identify and escalate suspicious activity to the appropriate compliance stakeholders.
- Experience managing both in-house and outsourced teams across multiple operational functions.
- Strong analytical skills and the ability to monitor SLAs, KPIs, and operational performance metrics.
Benefits
- Comprehensive medical, dental, and vision + 401(k)
- ✅ Time Off: Generous PTO policy
Company info
- Collaborative, international team that celebrates milestones and wins together
- Soft2Bet is a platform provider delivering casino and sports betting brands.
Equal opportunity
- Strong opportunities for professional development and ownership within a scaling organization
- Soft2Bet is proud to be an Equal Opportunity Employer.
- We believe diverse perspectives make us stronger and provide equal employment opportunities to all applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.
- Equal Opportunity Employer.
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This listing is sourced directly from soft2bet's careers page and normalized into a canonical job model.