Braze
Senior Email Deliverability Consultant
San Francisco · Senior
Sponsorship not specifiedDetected 4 days ago
Agentic AIRecruitingCustomer SuccessCustomer SupportLeadershipCollaborationPublic Speaking
About the role
- We're a genuinely approachable, exceptionally kind, and intensely passionate crew.
- There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
- If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.
Responsibilities
- Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Requirements
- We think our ideal candidate is someone who has proficiency in deliverability concepts and customer management skills.
- They would ideally have three to four years of experience providing deliverability-specific services at an ESP, agency, or large brand.
Compensation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Benefits
- More details on benefits plans will be provided if you receive an offer of employment.
- Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here.
- From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony.
Company info
- Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
- Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
- If Braze sounds like a place where you can thrive, we can't wait to meet you.
- Provide fundamental deliverability support to our customers and our internal teams
- Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement
- Assist customers with blocklists, spam traps, and issues with ISPs
- Help customers produce schedules for IP warming and monitor their warming progress
- You'll also have the opportunity to work daily with Braze's customers, many of whom are the most innovative and exciting enterprise and mobile brands in the world.
Visa & Work Authorization
- Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a dec
This listing is sourced directly from Braze's careers page and normalized into a canonical job model.