SCC
Community Health Navigator - Seniors
Minneapolis, MN
Sponsorship not specifiedDetected 4 days ago
ComplianceSalesforceExcelHIPAAPublic HealthHealth LiteracyOrganizational SkillsMicrosoft Office
About the role
- Sabathani Community Center's Health Equity Department works to reduce health disparities and improve access to care for community members through direct service, care coordination, and community education.
- The physical duties associated with this position are consistent with duties associated with work performed in an office and community setting.
- This job description serves only as a general description of the anticipated day-to-day responsibilities of the position.
Responsibilities
- Develop individualized support plans that address risks related to isolation, safety, and daily living needs.
- Coordinate service navigation to connect seniors to home and community-based services, including homemaker, chore, companion, and respite supports.
- Support and help facilitate weekly social engagement activities, monthly outings, and culturally relevant experiences that reduce senior isolation.
- Introduce seniors to the MN Story Collective platform and assist participants with story submission, including one-on-one digital literacy support.
- Support integration of transportation into major program offerings, including group transportation to programming, appointments, and community outings.
Requirements
- To perform this job successfully, you must be able to carry out each essential job function satisfactorily.
Nice to have
- Valid MN Driver's License and access to reliable transportation preferred.
- Must pass a criminal background check.
- Licenses and/or Certifications:
- High school diploma or GED required
Skills
- Commitment to culturally responsive, trauma-informed practice.
- Ability to communicate clearly and effectively via oral and written means.
- Working knowledge of Outlook, Word, and Excel; experience with Salesforce or other data tracking systems a plus.
Benefits
- Provide follow-up navigation and referrals based on screening results to ensure participants are connected to primary care, behavioral health, and ongoing services.
- Support health education workshops and senior-focused conferences on chronic disease prevention and management, aging in place, caregiving, and health equity.
- Provide digital health literacy support, including patient portal (MyChart) navigation, telehealth access, appointment scheduling, and basic computer skills.
- Provide benefits navigation, including insurance, financial resources, and tax support, and coordinate access to legal services such as estate planning and advance directives.
- Use warm handoff procedures with partners, including Volunteers of America and Southside Community Health Services, to reduce duplication and delays in service.
- Coordinate transportation scheduling alongside the programming calendar to reduce barriers to participation in health, wellness, and social programming.
This listing is sourced directly from SCC's careers page and normalized into a canonical job model.