Mykaarma

Mykaarma

Field Implementation Trainer

Remote (United States) · Full-time

Sponsorship not specified$65k-$85kDetected 26 days ago
SalesforceCommunicationOrganizational Skills

About the role

  • As a Field Implementation Trainer, your primary responsibility is to empower Fixed Operations personnel across our dealer network to fully utilize our SLT product suite, enhancing both revenue and operational efficiencies.
  • This hands-on role involves working closely with end-user customers - including technicians, advisors, and parts consultants - with a focused emphasis on myKaarma's ServiceCart digital MPI platform.
  • This position requires full-time travel, with trainers expected to be on-site Monday through Friday, four weeks per month.

Responsibilities

  • Assess each project and coordinate with the Lead Field Implementation Trainer.
  • Contribute to achieving goals set by team leads and dealer management, supporting the overall success of each implementation.
  • Well-organized and concise documentation of dealership training notes, including a written summary following the training and any further outreach to the dealership Efficiently work with Deployment, Support, Product Managers, and other internal teams to address customer needs swiftly and efficiently.
  • Stay informed on product updates and evolving dealership practices to maintain expert-level knowledge.
  • Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success.
  • Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

Requirements

  • Essential: Willingness and ability to commit to a full-time travel schedule (Monday-Friday, 4 weeks per month).
  • Willingness and ability to commit to a full-time travel schedule (Monday-Friday, 4 weeks per month).

Nice to have

  • 2+ years of experience in automotive software consulting, installation, or training.
  • Skills and Qualifications: Preferred: 2+ years of experience in automotive dealership fixed operations (e.g., Service Advisor, Technician, Parts Counterperson, Service Manager, or equivalent).
  • Preferred: 2+ years of experience in automotive software consulting, installation, or training.
  • Preferred: 2+ years of experience in automotive dealership fixed operations (e.g., Service Advisor, Technician, Parts Counterperson, Service Manager, or equivalent).

Skills

  • Strong written and verbal communication skills.
  • Quickly learning and adapting to new technologies, staying current with product innovations and industry trends.

Compensation

  • The starting salary range for this role is $65,000-$85,000 + 10% depending on experience and qualifications, reflecting our dedication to competitive industry compensation.

Benefits

  • Additional details about our Total Rewards package will be shared during recruitment.
  • We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.
  • Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
  • Essential: Quickly learning and adapting to new technologies, staying current with product innovations and industry trends.

Company info

  • We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work.

Equal opportunity

  • Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
  • Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma.

This listing is sourced directly from Mykaarma's careers page and normalized into a canonical job model.