Microsoft
Customer Success Account Manager
Canada, Ontario, Ottawa
Sponsorship not specifiedDetected 1 day ago
AWSAzureProject ManagementCRMCustomer Success5G/LTELeadership
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins?
- Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use?
- Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
Responsibilities
- You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.
- Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
Requirements
- Required/minimum qualifications
- 3+ years relevant work experience within customer industry.
Nice to have
- Additional or preferred qualifications.
- Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
- Si vous avez besoin d'aide avec des accommodements religieux et/ou d'un accommodement raisonnable en raison d'un handicap pendant le processus de candidature, apprenez-en plus sur la demande d'accommodement.
Skills
- Be ready to make impact!
- Microsoft's mission is to empower every person and every organization on the planet to achieve more.
Company info
- Customer Success Leadership and Customer Strategy and Growth: You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.
- You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account.
- You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an
- Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
Visa & Work Authorization
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status
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This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.