Framebridge
Retail Store Manager: SOHO
New York, NY, USA · Full-time
Sponsorship not specifiedDetected 31 days ago
Customer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringAdaptability
About the role
- We're proud to frame the things you love, and show pride in our product and craftsmanship.
- Embrace Challenges Together We embrace challenges with creative solutions and we know that collaboration is the only way to succeed.
- We set big goals and keep raising the bar together.
Responsibilities
- Build to Last
Requirements
- Experience managing in a customer service, retail, or hospitality role
- Demonstrated leadership ability with a minimum of 3 years experience as a Store Manager in a customer-facing sales or hospitality setting
Nice to have
- Degree in art, design, marketing or relevant fields preferred but not required
Skills
- Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
- Recruit, interview, hire, onboard, and train great retail team members
- Work closely with manufacturing facility to ensure seamless omni channel operations
- Coordinate in-store events with the Framebridge marketing team
- Answer questions and troubleshoot issues using sound judgment
- Offer suggestions to innovate and improve our retail experience
- Help Framebridge deliver on our 100% happiness guarantee
- Work a flexible schedule including evenings and weekends that meet the needs of the business
Compensation
- In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package.
Benefits
- Health, vision, and dental insurance
- Retirement savings plan 401K and employer funded pension plan
- Parental leave (non-birthing parents included)
- Short-term disability
- Bonus potential and Incentives
- We are creative and solution-oriented, flexible, and proactive.
Company info
- At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one.
- We are taking the market and expanding the market for custom framing, all while building a beloved brand associated with celebrating the best moments in life.
- In order to fulfill our mission, we have to build a great team across a number of disciplines - ecommerce, retail, design, and manufacturing.
- We are a growing consumer based business operating online and in retail stores.
- We deliver high-quality custom products at an affordable price with a quick turnaround.
- We exist, grow, and ultimately own the market by delighting customers who trust and value us.
- As a team member of Framebridge you will:
- We stand behind our work, we sweat the details, and we strive for continuous improvement every day.
- Embrace Challenges Together
- We embrace challenges with creative solutions and we know that collaboration is the only way to succeed.
- We adapt and act quickly, embracing an environment of constant change.
Visa & Work Authorization
- r, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristi
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This listing is sourced directly from Framebridge's careers page and normalized into a canonical job model.