Mass General Brigham

Mass General Brigham

Clinical Manager Ophthalmology

Boston-MA

Sponsorship not specified$97k-$141kDetected 6 days ago
RecruitingPatient CareResearchLeadershipCommunicationProblem SolvingCritical ThinkingOrganizational SkillsMicrosoft Office

About the role

  • This position is responsible for the overall management and performance of clinical operations within the department.
  • Does this position require Patient Care?
  • Provide day-to-day leadership and operational oversight for clinical staff across the department, including hiring, onboarding, training, scheduling, and performance management.

Responsibilities

  • The Clinic Operations Manager provides leadership for clinical staff, supports operational strategy, and collaborates across departments to implement process improvements, regulatory requirements, and organizational initiatives.
  • Assess and maintain staff competencies to support quality care, safety, and regulatory compliance.
  • Partner with department leadership to implement new workflows, operational processes, and regulatory requirements.
  • Identify and support workflow and system improvements that enhance efficiency, patient care, and team effectiveness.
  • Allocate and redeploy staff as needed to support patient volume, operational priorities, and continuity of care.
  • Collaborate with physicians, clinical leaders, and administrative partners to support departmental goals and strategic initiatives.
  • Experience collaborating with physicians, clinical staff, and administrative leaders to support operational and patient care goals.

Requirements

  • Can this role accept experience in lieu of a degree?
  • 5-7 years of progressive leadership or management experience in an ophthalmology practice or clinical setting required.
  • Education
  • Bachelor's degree in Healthcare Administration, Business Administration, or a related field required.
  • Equivalent combination of education and relevant experience may be considered in lieu of a bachelor's degree.
  • Licenses and Certifications
  • Certified Ophthalmic Assistant (COA) certification from the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required.
  • Experience
  • Demonstrated leadership, staff development, and team management skills.
  • Strong interpersonal skills with the ability to build collaborative relationships across multidisciplinary teams.
  • Strong analytical, critical thinking, and problem-solving abilities.
  • Ability to work independently, manage competing priorities, and thrive in a fast-paced clinical environment.

Skills

  • Knowledge, Skills, and Abilities
  • Excellent verbal and written communication skills.

Compensation

  • $96,886.40 - $140,899.20/Annual
  • Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
  • The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
  • In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
  • We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Benefits

  • Knowledge of healthcare regulatory and compliance standards.
  • Proficiency with Microsoft Office applications and other healthcare technology systems.

Equal opportunity

  • 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer.
  • We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
  • Mass General Brigham Competency Framework
  • At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.
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This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.