Bestpass
Shared Services Supervisor
Madison, WI
Sponsorship not specifiedDetected 37 days ago
SalesforcePerformance ManagementLeadership
About the role
- Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions.
- We help fleets streamline operations, control costs, an d opera te with confidence.
- Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network.
Responsibilities
- Lead, coach, and develop the Shared Services team, including workload prioritization, performance management, and career development
- Driver data management (document imports, qualification files, status updates)
- Physical document warehousing and retention processes
- Ensure accuracy, completeness, and compliance across all document and data workflows
- Implementation & Services Support
- Partner closely with Implementation and Services teams to support:
- Job class builds and tracked document settings
Compensation
- Lead, coach, and develop the Shared Services team, including workload prioritization, performance management, and career development
- Establish clear operating rhythms, SLAs, and accountability across a high-volume transactional environment
- Foster a culture of quality, ownership, and continuous improvement
- Mail room intake, scanning, Salesforce cataloging, and distribution
- Driver data management (document imports, qualification files, status updates)
- Asset data management (registrations, title retention, asset status lifecycle)
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This listing is sourced directly from Bestpass's careers page and normalized into a canonical job model.