Bestpass

Bestpass

Shared Services Supervisor

Madison, WI

Sponsorship not specifiedDetected 37 days ago
SalesforcePerformance ManagementLeadership

About the role

  • Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions.
  • We help fleets streamline operations, control costs, an d opera te with confidence.
  • Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network.

Responsibilities

  • Lead, coach, and develop the Shared Services team, including workload prioritization, performance management, and career development
  • Driver data management (document imports, qualification files, status updates)
  • Physical document warehousing and retention processes
  • Ensure accuracy, completeness, and compliance across all document and data workflows
  • Implementation & Services Support
  • Partner closely with Implementation and Services teams to support:
  • Job class builds and tracked document settings

Compensation

  • Lead, coach, and develop the Shared Services team, including workload prioritization, performance management, and career development
  • Establish clear operating rhythms, SLAs, and accountability across a high-volume transactional environment
  • Foster a culture of quality, ownership, and continuous improvement
  • Mail room intake, scanning, Salesforce cataloging, and distribution
  • Driver data management (document imports, qualification files, status updates)
  • Asset data management (registrations, title retention, asset status lifecycle)

This listing is sourced directly from Bestpass's careers page and normalized into a canonical job model.