Resourceful Talent Group

Front Desk / Administrative Coordinator ($20–$30/hr)

Queens, New York, United States · Full-time

Sponsorship not specified$20k-$30kDetected 15 days ago

Customer SupportCommunicationOrganizational Skills

About the role

This is a fully on-site role where you'll serve as the first point of contact for patients, families, and visitors while helping keep daily operations running smoothly across both the academy and therapy sides of the business.

Manage front desk operations, including scheduling appointments, answering phones, and responding to general inquiries.
Maintain accurate patient demographics and documentation within internal systems.
Support administrative operations across both the academy and therapy practices.
Help create a seamless experience for patients from check-in through ongoing communication.
Self-motivated, dependable, and able to manage multiple priorities in a fast-paced environment.

The ideal candidate is proactive, tech-savvy, and enjoys working in a fast-paced, people-focused environment.
Serve as the first point of contact by greeting patients, families, and visitors and creating a welcoming office experience.
Coordinate with providers and internal staff to ensure efficient day-to-day workflows.
Assist with general office administration while maintaining a high level of organization and attention to detail.
Previous administrative, front desk, customer service, or office experience.
Strong organizational skills with exceptional attention to detail.
Excellent communication and interpersonal skills with a professional, friendly demeanor.

Verify insurance eligibility and benefits through online insurance portals.
Healthcare, medical office, therapy, or insurance verification experience is preferred but not required.
Comfortable learning new software and working across multiple digital platforms.

This listing is sourced directly from Resourceful Talent Group's careers page and normalized into a canonical job model.