TikTok
Client Solutions Manager - Health - Chicago - GBS
Chicago, Illinois, United States of America · Mid
Sponsorship not specifiedDetected 28 min ago
Project ManagementPerformance MarketingAccount ManagementPerformance ManagementCustomer Success
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odds of building a lasting career here
42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 236 green-card filings in this occupation, 97% were for a worker who already held the job.
Green-card follow-through: 92%
Of 155 labor certifications old enough to have been used, 12 expired without the employer filing the next step. Median time from filing to decision: 496 days.97% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
69 transfer filings in the last year, covering 69 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Client needs, market trends, and performance expectations shift constantly, and differently in every market.
- Our team operates at the intersection of advertising innovation, business growth, and an evolving regulatory landscape, helping healthcare brands navigate the unique complexities of reaching and engaging audiences on TikTok.
Responsibilities
- Manage and grow post-sale client relationships, serving as the primary point of contact for campaign performance, execution, and ongoing account needs.
- Monitor revenue, campaign pacing, and delivery trends to identify growth opportunities, proactively flag risks, and maintain accurate forecasts.
- Develop and execute strategic account plans in partnership with Sales to drive incremental investment, product adoption, and long-term growth.
- Analyze campaign performance and deliver actionable, data-driven optimization recommendations to improve advertiser outcomes.
- Identify upsell opportunities and partner with Sales to develop compelling recommendations that unlock incremental spend.
- Own troubleshooting and escalations, partnering cross-functionally to resolve technical, delivery, and measurement challenges while keeping stakeholders informed.
- Lead client meetings, performance reviews, and strategic business reviews to communicate results, recommendations, and next steps.
- Maintain accurate account documentation, reporting, and action items, ensuring timely follow-through and accountability across client deliverables.
- Experience managing complex advertiser portfolios, developing advertising strategies aligned with client business objectives, managing account revenue, assessing business performance, and identifying opportunities and risks that impact advertiser investment.
- Proven ability to build trusted client relationships, navigate challenging conversations, and communicate effectively with stakeholders at multiple levels.
Requirements
- 4+ years of experience in campaign management, account management, or client services at an agency, advertising technology company, or digital advertising platform.
- Strong understanding of digital advertising, including auction-based ad networks, campaign optimization, performance marketing, and relevant KPIs.
Benefits
- As a Client Solutions Manager (CSM), you'll play a critical role in shaping how healthcare advertisers succeed on the platform.
- Lead client education on TikTok advertising solutions, product updates, and testing opportunities to drive adoption and business results.
- Understanding of healthcare industry trends, dynamics, and evolving consumer behaviors, with the ability to identify emerging opportunities for advertisers.
This listing is sourced directly from TikTok's careers page and normalized into a canonical job model.