Shelter INC

Shelter INC

Housing Program Manager

Pittsburg, CA · Full-time

Sponsorship not specified$65k-$81kDetected 5 days ago
SparkData AnalysisExcelRecruitingPerformance ManagementContract ManagementCustomer SupportResearchLeadershipCommunicationCollaborationMicrosoft Office

About the role

  • We're hiring a dedicated Program Manager I that will oversee two Permanent Supportive Housing programs.
  • They will have 2 Case Managers and 1 Program Specialist reporting to them.
  • If you're passionate about helping vulnerable participants and eager to make a real difference in their lives, we'd love to talk with you!

Responsibilities

  • Program and Contract Management Manage program and staff to achieve all program and contractual deliverables.
  • Develop and maintain policies/procedures manual for assigned program(s).
  • Manage service-related expenditures and overall approved program budget according to established policies/procedures.
  • Manage public and private contracts related to program(s), develop and accomplish applicable scope(s) of work and serve as point-of-contact for funders.
  • Research, identify, and coordinate within agency to obtain new funding, support, and partnerships.
  • Perform regular file reviews to ensure that case files and service data in HMIS system remains up-to-date, accurate, and complete.
  • Ensure completion of participant follow-up at 1, 2, 3, 6, 9 and 12 months to document long-term outcomes.
  • Continually evaluate the overall quality and effectiveness of program design and services; recommend adjustments to improve outcomes and contractual obligations; prepare for and present program reviews Provide top quality external and internal customer service with an emphasis on responsiveness, confidentiality, consistency, and non-discrimination.
  • Establish and develop initiatives, partnerships, services, and programs.
  • Program, budget, and contract management experience including analytical skills to successfully monitor and manage program budgets and contractual reporting requirements.

Requirements

  • A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law.
  • Bachelor's degree in social work, social sciences or a closely related field of study (significant related work experience in lieu of a credential will be considered).
  • 3+ years of experience working with low income and/or homeless individuals and families.
  • 2+ years of experience in supervising two or more staff.
  • Typing skills and computer proficiency (Microsoft Word, Outlook, PowerPoint and Excel).
  • Experience with HMIS systems, databases and administrative/office management responsibilities.
  • Ability to add, subtract, multiply and divide, using whole numbers, fractions, and decimals, including ability to compute rate, ratio, and percent, and use skills to analyze budgets and program outcomes.

Skills

  • Every day, our teams have the honor of walking alongside families and individuals as they rebuild their lives.

Compensation

  • $ 65,000 - 81,000/year

Benefits

  • 18 days of Paid Time Off 15 paid holidays, including your birthday!
  • 100% paid medical insurance (Kaiser, Anthem Blue Cross), dental, vision for employees, 50% for your dependents.

This listing is sourced directly from Shelter INC's careers page and normalized into a canonical job model.