Scalepex
Change Management Lead / Manager
Plano, Texas, United States
Sponsorship not specifiedDetected 173 days ago
Stakeholder ManagementAccount ManagementLeadershipCommunication
About the role
- The Change Manager plays a critical role in assessing impacts, guiding readiness, and ensuring teams are informed, prepared, and aligned throughout program execution.
- Assess the impact of multiple workstreams across systems, processes, roles, and customer/member experience, and translate findings into actionable recommendations.
- Embed change management into PMO, product, engineering, operations, and implementation planning to ensure readiness is considered alongside delivery.
Responsibilities
- Partner with program leadership, workstream owners, implementation teams, account management, and operations to drive adoption and long-term success of transformation initiatives.
- Develop, maintain, and execute a comprehensive change management strategy aligned to program phases, milestones, and evolving priorities.
- Lead change impact and readiness assessments, identifying risks, gaps, and dependencies early.
- Create and manage a master communication plan that delivers timely, consistent, and targeted messaging to internal teams.
- Develop clear, audience-specific communications outlining changes, timelines, training expectations, and system impacts.
- Partner with leadership to deliver transparent, consistent communication that reduces confusion, increases alignment, and supports teams through ongoing change.
- Identify, highlight, and share success stories to reinforce momentum and drive engagement throughout the program.
- Strong stakeholder management and relationship-building skills, with the ability to influence at all levels of the organization.
Requirements
- 5+ years of experience in organizational change management supporting large, complex transformation programs.
Benefits
- Experience in healthcare, health technology, or other highly regulated industries preferred.
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This listing is sourced directly from Scalepex's careers page and normalized into a canonical job model.