AAA Ncnu
Member Experience Associate (Sales) - $26.95/hr + Commissions!
Alameda, CA · Contract
Sponsorship not specified$50k-$80kDetected 8 days ago
Machine LearningSalesCustomer SupportCommunicationProblem SolvingAdaptability
About the role
- SUMMARY The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations.
- In addition to delivering service, MEAs are directly accountable for achieving individual sales targets.
- This position rotates between branches depending on business needs.
Requirements
- Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
- Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.
- must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:
- Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
- Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases
- ability to quickly adapt to varying system configurations or processes across branches.
- Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.
- 2-4 years of work experience, with at least 1 year in a sales role.
- Sales experience is required.
Nice to have
- Bonding/fingerprinting and P&C licensing may be required depending on branch needs.
- Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.
- Customer Service experience.
- Bilingual Cantonese or Mandarin speaking skills are a plus!
Compensation
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Benefits
- Benefits - Medical, Dental, Vision, wellness program and more!
- Paid Time Off -
- Tuition Reimbursement Program
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This listing is sourced directly from AAA Ncnu's careers page and normalized into a canonical job model.