Tapestry

Supervisor I

North Conway, New Hampshire, USA (Settlers Green Streetside - Kate Spade)

Sponsorship not specified$16k-$25kDetected 11 hours ago

ExcelLeadershipCommunicationMentoringMicrosoft Office

About the role

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic.
Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Accurately process POS transactions and inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity.
Drive omni-channel and virtual selling initiatives, including live-stream shopping.
Lead customer data capture to grow loyalty and repeat purchases.
Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.
Model kate spade service behaviors ("host of the party"-meet, greet, create conversations), setting the scene for strong relationships and needs discovery.
Coach team on goals and performance; support recruitment, onboarding, and ongoing development.
Support recruitment, onboarding, role modeling, and ongoing training.

Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
Comfort with omni-channel/virtual selling tools and clienteling systems.
Strong English language proficiency. (for EU)
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).

$16.00-$24.75 Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.
Please click here for a complete list of U.S Corporate Compensation & Benefits.
All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
Base Pay Range

Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance.
Please click here for a complete list of U.S Corporate Compensation & Benefits.

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs.
If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com

entation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized

This listing is sourced directly from Tapestry's careers page and normalized into a canonical job model.