formulafig

Treatment Lead

Toronto, Ontario

Sponsorship not specified$22k-$26kDetected 3 hours ago

Communication

About the role

Using your knowledge to educate and give guidance to guests about skincare and products, which translates to sales.
You thrive working in a collaborative and supportive team environment.
Be commercially aware, staying up to date with goals, promotions, and special activity across the business.

Confidence and a natural ability to build connections that lead to sales
The Treatment Lead is a vital part of a high-functioning hospitality team in our service-meets-retail Fig Bars.
As a Treatment Lead you will be responsible for delivering exceptional high-tech facial treatments with exceptional guest care.
The Treatment Lead will report to the Fig Bar Manager and work cross-functionally with the other business units.
Deliver treatments to guests - following protocols to ensure a consistently high standard of service in a professional atmosphere.
Perform skin consultations, educate guests on the best treatments, pre/post treatment/at-home skincare to address their skin concerns.
Ensure guest safety, maintain accurate guest documentation and seamless flow of guest care from check-in to treatment to checkout.
Drive product & membership sales to achieve the fig bar goals.
Maintain supplies and equipment for treatments, including equipment sterilization and cleanliness of the fig bar.
Support building a high-performing team, ensuring efficiency and camaraderie with all roles within the fig bar.

Continuing education - learn about industry leading skin care brands and innovations in beauty
Formula Fig perks, treatment benefits, and product discounts
Eligibility for benefits coverage, dependent on FTE
Total reward decisions are performance-based and reviewed throughout the calendar year.
A passion for skin health
A believer in Fig and our vision
Partner with the Guest Experience and Medical teams to identify opportunities for enhanced experiences.

Service-Meets-Retail,
Experiential Skincare Company
Company description
Founded in 2019 by Jessica Walsh and Anita Chan, Formula Fig is an innovative service-meets-retail skincare brand dedicated to providing exceptional skincare experiences and innovative products.
With a unique blend of in-store and online retail, we are committed to elevating our guests' skincare journeys through technology, personalization, and world-class service.
This is an excellent opportunity for someone who wants to be part of a growth company.
This position is paid hourly.
At Formula Fig, we believe that our people are at the forefront of our brand - every team member will make a meaningful contribution to our growing community.

Formula Fig provides equal employment opportunity (EEO) to all employees and applicants for employment.
We believe in providing an inclusive workplace where all individuals have the chance to succeed.

This listing is sourced directly from formulafig's careers page and normalized into a canonical job model.