Christianbrothersautomotive
Automotive Service Estimator/Parts Specialist
Clemson, South Carolina, United States · Full-time
Sponsorship not specifiedDetected 16 hours ago
HRISCustomer SupportCommunicationProblem SolvingOrganizational Skills
About the role
- As an Automotive Estimator / Dispatcher with Christian Brothers Automotive, you will play a critical role in our automotive shop, ensuring that every guest receives top-notch service and their vehicle is repaired to the highest standards.
Responsibilities
- Implements and maintains an effective dispatch system
- Maintains an organized and up-to-date repair log
- Build relationships with part supply vendors, tool vendors, and all external vendors effectively
- Manages the complete parts process, including ordering, receiving, verification, staging, inventory control, pricing, returns, and warranty claims
- With your excellent communication and organizational skills, you will coordinate with technicians, answer guest inquiries, and maintain an organized repair log to ensure maximum productivity and efficiency.
- As an Estimator/Dispatcher, you will also work closely with part supply vendors and other external partners to ensure that we always have the right tools and equipment to get the job done right.
- As part of our team, you'll have the opportunity to build lasting relationships with our vendors and guests, helping us maintain our reputation as a trusted and reliable automotive shop.
Requirements
- If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer.
- Excellent communication skills: Must be able to communicate clearly and effectively with technicians, guest, and other team members to ensure that everyone is on the same page
Skills
- Commercial Parts Experience
- Ability to communicate effectively with technicians, vendors, and guests
- Detail-oriented with solid problem-solving skills
- Strong organizational skills and problem-solving
- Estimators/Dispatchers are responsible for coordinating multiple work orders, scheduling appointments, and managing paperwork.
- They must be highly organized to ensure that everything is completed accurately and on time
- Customer service
- Proficient in Windows-based computer software and automotive store applications
Compensation
- Rewarding Great Work, The Annual Review Process Provides Opportunities to Share Goals and Earn Compensation Increases Based on Performance
Benefits
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
- Paid Vacation & Paid Holidays
- Healthcare Benefits Available
- Matching Retirement Plans
- Wellness Program Offering Chaplain Care Support
- Continuous Training Available Through The CBA Flywheel Learning System
Company info
- On-Going Training & Career Advancement
Equal opportunity
- All of your information will be kept confidential according to EEO guidelines.
- Christian Brothers Automotive is an Equal Opportunity Employer.
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