Appian Corporation

Appian Corporation

Area Vice President - US Public Sector Customer Success Program Management Office

McLean, Virginia · Exec

Sponsorship not specified$200k-$375kDetected 1 day ago
AgileStakeholder ManagementCRMForecastingProcurementERPRecruitingCustomer SuccessLeadershipCommunicationCollaborationMentoring

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 32 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • Appian is accelerating its investment in the US Public Sector as government agencies modernize their operations with AI-Powered Process Automation.
  • This role exists to establish the foundational PMO infrastructure and delivery governance that will enable scalable, compliant, and high-impact customer outcomes across defense, intelligence, civilian, and state and local government portfolios.
  • You will architect the operating rhythm that transforms delivery excellence into measurable growth while ensuring mission assurance in highly regulated environments.

Responsibilities

  • Lead financial management and delivery performance optimization across the portfolio, driving forecasting accuracy, utilization targets, margin improvement, and resource allocation decisions that balance growth with profitability.
  • Partner with executive stakeholders across Customer Success, Sales, and Product teams to align delivery capacity with pipeline growth, ensuring seamless handoffs and proactive risk mitigation throughout the customer lifecycle.
  • Execute comprehensive risk and issue management protocols, implementing early warning systems and resolution frameworks that protect customer outcomes and maintain compliance with U.S. public sector contracting requirements.

Requirements

  • PMO Leadership: Proven track record establishing and scaling Program Management Offices with comprehensive delivery governance frameworks, operating rhythms, and portfolio management practices.
  • Public Sector Expertise: Deep knowledge of U.S. public sector contracting, compliance requirements, and procurement processes across federal, state, or local government agencies.
  • Financial Acumen: Demonstrated expertise managing financial performance metrics including forecasting, utilization optimization, margin management, and resource allocation across complex delivery portfolios.
  • Executive Communication: Exceptional stakeholder management skills with the ability to influence and align executive audiences across customer organizations and internal leadership teams.
  • Hold a Bachelor's degree or higher in Business Administration, Information Systems, Engineering, Public Administration, or a related field.
  • 15+ years of progressive experience in program management, delivery leadership, or consulting within enterprise software or government contracting environments.
  • Proven track record establishing and scaling Program Management Offices with comprehensive delivery governance frameworks, operating rhythms, and portfolio management practices.
  • Public Sector Expertise:
  • Deep knowledge of U.S. public sector contracting, compliance requirements, and procurement processes across federal, state, or local government agencies.

Nice to have

  • Software Consulting Background: Experience delivering enterprise software solutions such as ERP, CRM, BPM, workflow automation, data integration, or enterprise application integration platforms.
  • Government Delivery Experience: Direct delivery experience in defense, intelligence, civilian agency, or state and local government environments with knowledge of mission-specific requirements and constraints.
  • Enterprise Architecture Knowledge: Applied understanding of enterprise architecture principles, data management practices, and integration patterns in complex government IT landscapes.
  • Platform Experience: Hands-on experience with AI-Powered Process Automation platforms or similar enterprise orchestration technologies.
  • Tools and Resources
  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training.
  • This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We'll immerse you into our community rooted in respect starting on day one.

Skills

  • Area Vice President - US Public Sector Customer Success Program Management Office
  • McLean, Virginia, USA |

Compensation

  • $200,000 - $375,000 USD
  • The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting.

Benefits

  • Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future.
  • Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to.

Company info

  • The US Public Sector Customer Success team delivers mission-critical business impact for U.S. federal, state, and local government customers, bringing their best ideas to life through exceptional outcomes.
  • This team enables customers to build and lead at scale using AI-Powered Process Automation, operating with significant autonomy to shape delivery standards and governance practices.
  • Your leadership will directly influence how Appian scales its public sector footprint and drives customer-led growth in one of our most strategic markets.
  • This role is based at our HQ in McLean, VA.
  • Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.
  • Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian.
  • While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.
  • Champion Agile delivery methodologies and continuous improvement practices, coaching delivery teams and embedding quality standards that accelerate time-to-value for government customers.
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