Fivetran

Fivetran

Customer Solutions Architect

USA - Austin (dbt)

Sponsorship not specified$135k-$153kDetected 18 hours ago
PythonSQLdbtSalesRecruitingCollaborationMentoringPublic Speaking

About the role

  • Your role as a Customer Solutions Architect is to help current customers gain the most value from their dbt Cloud deployment, in partnership with the Sales Director and Solutions Architect on the account.
  • This person will be based in Austin and will be in office 2 days per week.
  • Increase the value customers obtain from dbt Cloud through educating your customer base on new products and features as they are launched and on existing products and features that they may not be making use of

Responsibilities

  • Improve customer loyalty and retention through building and maintaining strong relationships with key technical stakeholders within customer accounts, and understanding their analytics needs and use cases to determine where dbt Cloud can help them achieve their goals
  • Collaborate closely with Sales Directors and Solutions Architects on your accounts, building strong trust-based relationships and providing strategic input on the customer lifecycle and renewals processes
  • Create and deliver external facing content through live events, blog posts, recorded tutorials, or other content
  • Company virtual happy hours, free food, and fun team-building activities

Requirements

  • 2+ years of experience in a post-sales role, such as a technical account manager or CSE
  • A solid technical background, with a firm understanding of modern data warehousing architectures, the analytics stack, and SQL proficiency
  • Ability to operate in an ambiguous and fast-paced environment and think on your feet when engaged in customer conversations
  • Have experience with ancillary tools, managing data infrastructure, APIs, etc

Nice to have

  • Austin, TX (3 days in office preferred).
  • High degree of comfort presenting to various stakeholders or audience, ideally with experience in an externally facing role

Skills

  • helping organizations unlock the full value of their data.

Compensation

  • $135,000 - $153,000 USD
  • OTE (On Target Earning)
  • $150,000 - $170,000 USD

Benefits

  • Unlimited vacation time with a culture that actively encourages time off
  • Comprehensive healthcare coverage
  • Generous paid parental leave
  • Flexible stipends for:
  • Learning & Development
  • We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay.
  • Our Talent Acquisition Team can answer questions around dbt Labs total rewards during your interview process.

Company info

  • Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
  • As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
  • to make access to data as simple and reliable as electricity.
  • With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required.
  • We're proud that more organizations continue to leverage our technology every day to become truly data-driven.
  • Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
  • Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every transformation, to the context teams and AI systems rely on.
  • Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights.
  • Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
  • As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust.
  • It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
  • During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

Equal opportunity

  • We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process.
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This listing is sourced directly from Fivetran's careers page and normalized into a canonical job model.