Elastic

Program Manager, Revenue Journey Office

United States

Sponsorship not specifiedDetected 5 days ago

ElasticsearchStakeholder ManagementSalesOutbound SalesCommunicationCollaborationProblem Solving

About the role

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people.
This role specifically focuses on managing all pre-pipeline and top-of-funnel prospecting activities by our sales team.
You will work with teams from Sales Development, Inside Sales, Mid-Market & Enterprise Sales, Revenue Operations, Marketing/Demand Generation, IT, and Product.

Align the strategy, governance, and continuous improvement of global revenue processes and systems supporting inbound lead qualification, outbound prospecting, and pipeline generation.
Create standard prospecting journeys in collaboration with your business stakeholders.
Establish seamless handoff processes between SDRs, IAEs, and Field Sales to ensure leads convert to opportunities faster.
Lead cross-functional initiatives that simplify daily prospecting workflows, reduce manual data entry, and improve the overall user experience for SDRs, IAEs, and AEs.
Partner with stakeholders across Revenue Operations, Sales Development, Inside Sales, Field Sales, Marketing, IT, and Product to prioritize enhancements, manage change, and drive adoption of new capabilities.
Coordinate and collaborate with other RJO program managers to evaluate the impact to the overall Revenue Journey sales ecosystem.

5-8 years of program management, revenue operations, sales operations, or business transformation experience in a high-growth B2B SaaS environment.
Proven success leading large initiatives involving cross-functional teams, business processes, systems, and organizational change.
A solid knowledge of the B2B revenue lifecycle is important, with deep expertise in top-of-funnel motions.
Experience translating business requirements into scalable processes and system-centered solutions while balancing governance with field usability.
A solid knowledge of the B2B revenue lifecycle is important, with deep expertise in top-of-funnel motions. This includes managing inbound and outbound prospecting strategies and understanding SDR/IAE/AE productivity metrics.
Top-notch analytical and problem-solving skills with experience using data to identify opportunities, measure outcomes, and influence decision-making.
Outstanding communication, stakeholder management, and executive presentation skills with the ability to build alignment across global organizations.
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Define playbooks, success milestones, and health metrics.
Define success metrics (e.g., lead conversion rates, meetings booked, pipeline generated) and reporting that will measure tool adoption, the health of top-of-funnel processes, and overall business impact.

This listing is sourced directly from Elastic's careers page and normalized into a canonical job model.