The RealReal
Supervisor, Specialist Categories
Onsite - Secaucus 35, NJ · Junior
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About the role
- Responsible for overseeing a team of 8-10 people.
- In partnership with the Manager, hold the team accountable for meeting / exceeding department goals and demonstrating company values.
- Work closely with the Manager to address training and development opportunities within the team.
Responsibilities
- The Supervisor - Specialist Categories will coach and develop the team to drive KPIs and engagement, while ensuring adherence to company policies and values.
- They will manage new hire ramp-up and cross-training, and partner with management on training, development and business strategy.
- Conduct both formal and informal feedback conversations to support development of the Team.
- Maintain weekly / monthly touch bases with direct employees to discuss growth and results.
- Maintain a high level of engagement through coaching and motivating the team on a daily basis.
- Build and maintain effective interdepartmental relationships.
- Ensure support functions are adhering to department needs daily.
- Work closely with the management team to drive business strategies that will improve production and department results.
- Manage daily operational tasks according to brand standards.
Requirements
- Minimum 1 to 2 years of working at a leadership capacity.
- Ability to work in a fast-paced and high volume environment.
- Strong business acumen and ability to align work with company goals.
- To The Role
- Ability to work independently as well as part of a team.
- Outstanding work ethic and detail oriented.
- Communicate and work closely with Management on a daily basis
- Can effectively communicate upwards as well as provide peer to peer feedback,
- Confident communicator who possesses a positive attitude towards collaboration.
- Passionate about continuous learning and adapts to feedback.
- Ability to lead by example and maintain a positive team culture. Adheres to all policies and procedures at TheRealReal
- Compensation, Benefits, + Perks
- $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Skills
- Excellent organizational & time management skills.
Compensation
- Compensation, Benefits, + Perks
Company info
- Communicate company initiatives and critical messages to the Authentication team.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status
This listing is sourced directly from The RealReal's careers page and normalized into a canonical job model.