Tufin
Sr. Business Systems Analyst
Boston, Suffolk County · Senior
Sponsorship not specifiedDetected 9 days ago
BigQueryData AnalysisData EngineeringData VisualizationProject ManagementAgileSalesforceCRMERPCommunicationNetSuite
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Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This role sits at the intersection of business process excellence, data intelligence, and enterprise technology - serving as the connective tissue between Sales, Marketing, Finance, and Operations.
Responsibilities
- Map, analyze, and continuously improve end-to-end Lead-to-Cash business processes, identifying bottlenecks, redundancies, and automation opportunities across CRM, CPQ, ERP, and billing systems; including the integration of AI to streamline our workflows.
- Conduct current-state and future-state process design sessions with business stakeholders, translating complex workflows into clear, actionable system requirements.
- Lead cross-functional process harmonization initiatives, ensuring consistency and scalability as the business grows.
- Develop and maintain detailed process documentation, including workflow diagrams, RACI matrices, and standard operating procedures (SOPs).
- Partner with data engineering and BI teams to develop dashboards and reporting solutions that surface actionable insights for business leaders.
- Serve as a functional owner and configuration SME for core L2C platforms (e.g., Salesforce, CPQ tools, etc), translating business requirements into system design and configuration specifications.
- Partner with IT and integration teams to design and govern system-to-system integrations across the L2C stack, including iPaaS/middleware platforms.
- Lead multiple concurrent L2C improvement initiatives from discovery through delivery, managing scope, timeline, resources, and risk across stakeholder groups.
- Develop and execute User Acceptance Testing (UAT) plans, coordinating business sign-off prior to production deployments.
- Drive adoption of new systems and processes through structured change management, training, and post-go-live support.
Requirements
- 5-8+ years of experience as a Business Systems Analyst, with a strong focus on Lead-to-Cash, Revenue Operations, or Order-to-Cash processes.
- Demonstrated experience with data analysis and KPI reporting using tools such as BigQuery, Tableau, Looker, PowerBI or similar BI platforms.
- Proven track record of managing complex, cross-functional projects with multiple stakeholders and competing priorities.
- Strong proficiency in process modeling tools (Lucidchart, Visio, Miro, or equivalent).
- Exceptional written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences and vice versa.
Nice to have
- Experience with iPaaS/integration platforms such as Workato, MuleSoft, or Boomi.
- Familiarity with SAFe or Agile delivery methodologies.
- Experience supporting revenue recognition compliance under ASC 606.
- Background in B2B SaaS or enterprise technology companies.
- Experience leading complex system migrations (SFDC Revenue Cloud preferred)
- including the integration of AI to streamline our workflows.
- Conduct root-cause analysis on process and system failures, translating findings into prioritized improvement recommendations.
- Champion data quality and governance standards across source systems, ensuring integrity from CRM through ERP to the data warehouse.
This listing is sourced directly from Tufin's careers page and normalized into a canonical job model.