Acs
General Manager, Hope Lodge
Boston, Massachusetts
Sponsorship not specifiedDetected 9 days ago
LeadershipCommunicationCollaborationOrganizational SkillsMicrosoft Office
About the role
- Our employees and 1.3 million volunteers are raising the bar every single day.
- And the people who answer it are fulfilled.
- Success is measured by guest satisfaction, occupancy growth, operational excellence, and effective stewardship of resources.
Responsibilities
- Emotional resilience is essential for providing compassionate support to guests and staff, particularly during challenging situations or interactions.
- Drive implementation of strategic initiatives, including ACS EMPOWER to o ptimize lodge operations and align with ACS mission (25%)
- Lead, coach, and develop lodge staff to foster a culture of service excellence, collaboration, and accountability (20%)
- Manage budgets, monitor financial performance, and implement cost-effective operational strategies (10%)
Requirements
- Occasional travel required for meetings, training, and donor or community engagement events.
- Physical mobility is required to move around the lodge facility, including walking, standing, and navigating various areas to oversee operations and interact with guests and staff.
- Extended periods of computer work may be required for tasks such as data entry, email communication, financial management, and report generation.
- Minimum Degree Required: High School Diploma or Equivalent
Nice to have
- Preferred Degree: Bachelor's Degree
Skills
- Strong communication, interpersonal, and organizational skills
- Strategic mindset with ability to lead operational excellence
- Experience managing budgets and financial performance
- Ability to recruit, coach, and retain a high-performing team
- Proficiency in Microsoft Office Suite and hotel management systems (HMS)
Benefits
- jobs.cancer.org/benefits.
- ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills.
Company info
- We are a proud equal opportunity employer.
- We are a proud
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from Acs's careers page and normalized into a canonical job model.