Dedicated IT

Dedicated IT

IT Operations Coordinator

Palm Beach Gardens, Florida · Full-time

Sponsorship not specified$60k-$70kDetected 1 day ago
ComplianceNegotiationProcurementHIPAALeadershipCommunicationCollaborationProblem SolvingCompTIA

About the role

  • Position: Information Operations Coordinator
  • Schedule: Monday through Friday, 8 AM to 5 PM

Responsibilities

  • Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction.
  • Ensure every facility and user has reliable, ready-to-use technology by owning IT support, procurement, and device lifecycle execution end-to-end with zero bottlenecks, minimal downtime, and no surprises.
  • Maintain consistently strong ticket resolution performance with minimal backlog and strong user satisfaction
  • Deliver seamless IT procurement and fulfillment with no delays impacting operations
  • Maintain accurate inventory, documentation, and zero unknowns in their scope
  • Be recognized by facility leadership as a responsive, dependable IT partner
  • Escalate appropriately when additional support is needed
  • Maintain strong ticket hygiene, clear notes, and timely user updates
  • Manage intake of equipment and service requests
  • Prepare and deploy devices for new hires to support Day 1 readiness

Requirements

  • Experience working in a ticketing system environment
  • Ability to communicate clearly with users, facility leaders, vendors, and internal IT teams

Compensation

  • $60,000-$70,000

Benefits

  • Comprehensive benefits package
  • Paid time off and sick leave
  • Healthcare IT experience

Company info

  • Dedicated IT
  • Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare.
  • Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT.
  • Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.
  • At Dedicated IT, we are invested in our employees.
  • Their goals, growth, and success (both professional and personal) are a top priority.
  • We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.
  • https://www.linkedin.com/company/dedicated-it/posts/?feedView=all
  • https://www.glassdoor.com/Reviews/Dedicated-IT-Reviews-E2254858.htm
  • Position Summary

Equal opportunity

  • Dedicated IT is committed to providi
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This listing is sourced directly from Dedicated IT's careers page and normalized into a canonical job model.