Whirlpool

Whirlpool

Senior Representative, Customer Contact Center

Lansing,Michigan,USA · Senior

Sponsorship not specifiedDetected 5 days ago
ExcelSAPSupply ChainCustomer SupportResearchCommunicationProblem Solving

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odds of building a lasting career here

32Risky
Cap-exempt (no lottery)0
Sponsors this role60
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 17 green-card filings in this occupation, 100% were for a worker who already held the job.

Reported a layoff in this occupation

In a green-card filing decided 2026-01-16, this employer stated it had laid off workers in Industrial Engineers (IA) during the preceding six months.Describes the period before that filing, not necessarily today. Unlike WARN notices this is occupation-specific and federal.

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 70 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers.

Nice to have

  • WHR) is a leading home appliance company, in constant pursuit of improving life at home.
  • Additional information about the company can be found at WhirlpoolCorp.com.
  • This role in summary Whirlpool is currently seeking qualified candidates for a Senior Representative.
  • This position is within the Supply Chain organization in the Trade Experience Department.
  • Your responsibilities will include Supporting inquiries via email and our iWD system.
  • BOL Creation Possibility of being called upon to take phone calls when volume spikes.
  • Must be available to work a 40-hour schedule If working remotely:
  • Cable or DSL internet service must be available in your area with a 12+ mbps download and roughly 2 kbps upload speed.

Company info

  • In this role, you will handle returns and assist customers (THD employees, consumers, and Sales) through email/IWD, handle reports, and work directly with Trade Operations on files to help The Home Depot.
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This listing is sourced directly from Whirlpool's careers page and normalized into a canonical job model.